Google is a company that is a leader in many different areas on the Internet. The company is most well known for their search engine, and they offer many applications as an extension of that. VoIP is one of the newer areas Google has developed and it offers integration with the Google Chat function and Gmail e-mail system as well. Google seeks out opportunities to provide a lot of value and innovation with their companies and this acquisition will delight many users who prefer Google to other web-based applications.
Installation and Interface
Google Talk is integrated with the popular Gmail system as well as Google's other web applications. New users will find that it is easy to sign up for a new Google account. The application can then be downloaded to the user's Window's desktop. Users who do not have a broadband Internet connection can still use Google Talk as long as there is a 5k dial-up connection. When Google Talk is on one's desktop he/she will need a headset or at least a microphone in order to make use of the phone. Otherwise it is a simple and user-friendly system that does not require any major installation or hassle. Since this is not a full-fledged VoIP there is no need to do so.
Google Talk works well with Google's Instant messaging system. It also has the ability to do PC-to-PC phone calls, as well as file transfers from one computer to another. Gmail notifications are also integrated into the system. The PC-to-PC function is free so long as the other user also has Google Talk. Voicemail is a feature that many users enjoy having and the Google Talk client integrates it into their system. There is an option to leave a voicemail as well as receive them from other users. Group chat is another function where the user can chat with more than one person at a time. Google Talk can also be used with iGoogle as well as media previews. One of the most innovative Google Talk features is that it can be embedded into a website or blog with a snippet of code that can be found in the user's account. This makes it easy for webmasters to communicate.
Google Talk is meant to be an easy to use way to chat on the Internet. It is not meant to be a replacement for a regular household or business phone like other VoIP systems. Google Talk will work well for those who enjoy using the rest of the Google suite of applications. Google Talk must be used on a Windows machine with at least a 56k dialup connection. Google recommends using a broadband connection instead in order to get the best performance. A headset is also recommended in order to get the best call quality.
Service and Support
Google offers support online with a knowledgebase of information for users. If there is a technical problem Google support can be reached online.