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Latest Posts from Our Blog

Let’s Wipe the Hype About VoIP

There is a significant amount of information flowing daily about the pros and cons of using VoIP. Let’s review this issue objectively and attempt to cut through all of the “for and against” hype.VoIP FraudUnfortunately, VoIP fraud, especially toll fraud, is a reality that can’t be dismissed. VoIP toll fraud can occur when hackers invade networks and call control systems. They will then proceed to make long-distance and international phone... Read more »
By: Geoff Caplan, on May 17, 2013|Comments

In The News: VoIP Toll Fraud On the Rise

What is it? How can you avoid it?The rising, nearly mainstream popularity of VoIP deployments has been very beneficial to businesses of all sizes. But, like everything else, there can be a downside. In the case of VoIP, it’s toll fraud, and it’s unfortunately increasing every day.VoIP Toll Fraud ExplainedAccording to recent news reports we have surveyed, it essentially works like this:VoIP toll fraud usually occurs when attackers invade... Read more »
By: Geoff Caplan, on May 02, 2013|Comments

Remember Pagers?

They’re Back With IP PagersAt one time, pagers, aka beepers, were almost as common as telephones. At first, as you might recall, they were used extensively by doctors, and service professionals who had a need to be “on call.” Later, they became mainstream devices.The advent of increasingly small and powerful cell phones, especially cell phones, along with the popularity of texting, largely eliminated the need for this. But now there is... Read more »
By: Geoff Caplan, on April 29, 2013|Comments

Security Issues and VoIP

How Should You Deal With it?With all of the hoopla about VoIP, we can tell you that it really is a cool technology that can save you and your business money. Security issues can plague VoIP, and even more so than with conventional copper wire that is used with Plain Old Telephone Service (POTS).Many of the most knowledgeable VoIP experts in the industry are quick to point out that VoIP is “inherently secure,” despite popular myths that it... Read more »
By: Geoff Caplan, on April 26, 2013|Comments

Upgrading to a Cheaper Phone Service?

No, it’s not a contradiction, and not painful“Upgrade” and “cheaper” aren’t necessarily associated together. But that is not always the case.Businesses always seek ways to maximize profits and minimize costs, especially overhead. This is an essential truth that is more relevant than ever before in 2013. Hard to believe, but a company’s telephone system is often overlooked.Best of all, upgrading an office telephone system that is... Read more »
By: Geoff Caplan, on April 22, 2013|Comments
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