VoIP Now

is a leader in the technology industry. They service over 26 million homes in the United States and are growing steadily. Time Warner is not just a VoIP company; they offer cable services for TV and the Internet as well.

This company has built their subscriber base out of being innovative industry leaders who know what it takes to get ahead. Customers who sign up with the VoIP service may already be familiar with their other service offerings.

New and old users alike will enjoy the highly functional VoIP system that has implemented.

Installation and Interface

representatives will schedule an installation with the customer at his/her home. This is a full-fledged VoIP system and cannot be installed on one’s own. In order for Time Warner to explain the system and complete the installation it is essential that an adult member of the household is present.

Existing customers will need to schedule an appointment as well. Time Warner will take out the High Speed cable modem and replace it with a Digital Phone service modem instead. Be sure that there is a phone outlet near the computer the modem is hooked up to.

Timer Warner offers support from its technicians even after the initial installation. That is the kind of service Time Warner customers have come to know and respect.

Features

There are many companies that offer VoIP, but not all of them offer a full menu of features. Time Warner has learned what their customers want and provide those features in their VoIP calling plans.

One reason that so many people make the switch from their old phone companies is because of the high charges they incur for even local calls. Time Warner entices customers by offering unlimited phone usage in the US and its territories.

Other features include Caller ID, Call Waiting, Voicemail, and Directory Assistance among others. They typical home user will find more than enough features included in the Time Warner VoIP package.

In addition to those great features, customers can also keep his/her old phone number. This is very important to people who have made a lot of contacts over the years because it would be devastating to have to lose that number. Time Warner makes it so that it is not a necessity to give it up.

Performance

Time Warner would not have become the success in the industry they are today if it weren’t for their dedication to quality performance. Customers should experience little to no downtime and exceptional call quality. The vast array of features makes this VoIP a no brainer. If the customer buys that package along with the Internet and TV service he/she will experience nearly unmatched potential.

Service and Support

includes full support for their services. If the customer has a support question he/she can check online in the FAQ section. If the question cannot be answered there, Time Warner suggests e-mailing support or calling the local office.

List of Features Available on Time Warner Cable

Support: 24/7 Guarantee: N/A Residential Plan: Yes Small Business Plan: Yes 411 Service: Yes 911 Service: Yes

Call Return (*69): Yes Call Waiting: Included Caller ID: Included Click-to-Call: No Fax Line (FoIP): Available International Calling: Yes

IP PBX Solution: Yes Keep Your Number: Yes PC-to-PC Calling: No PC-to-Phone Calling: Yes Virtual Phone Numbers: No