VoIP Now

Rapidly-growing Rubicon is a truly international company with a network that spans over 20 countries. It offers VoIP and other data services for end users business and residential users, and also has a private label reselling program.

Rubicon supplies VoIP, and even calling cards, to reseller and end users. Carrier-class customers can also take advantage of Rubicon’s international traffic termination.

Installation and Interface

Rubicon supports a variety of softphone and SIP enabled devices. It offers three different wireless VoIP adapters, one analog and two digital gateways, and an impressive PBX system.

Customers can also use their own SIP enabled devices; Rubicon does not lock the configuration settings on any of the devices they sell. Softphones are a snap to download, are free, and enable PC-to-PC, PC-to-Phone, and click-to-call services.

Features

Rubicon phones can be used from anywhere in the world, to call anywhere in the world. Rubicon offers a variety of unlimited calling plans to Mexico, India, Europe and Asia.

Each plan comes with a virtual incoming number set in one of those areas, and more can be added. These features make Rubicon a great choice for the on-the-go world traveler or busy international executive.

Small business with more than one office can eliminate branch-to-branch long distance charges by taking advantage of the Talk-Switch 48 CVA PBX system. The Talk-Switch is a hybrid system, which means companies can take advantage of the low rates and flexibility of a VoIP solution without sacrificing ties to traditional local phone networks.

Rubicon’s digital gateways give enterprising VoIP resellers the abilities to build their own call shop and calling card businesses.

Performance

Rubicon offers carrier grade voice services with points of origination both domestic and foreign. Its net work spans more than 20 countries and involves more than 100 interconnection points. The distributed network architecture of its connection gives it almost unlimited scalability.

Multiple points of origination means customers can have their service anywhere on the globe that has an internet connection. This means there are a variety of centers can handle customers’ calls, should one center experience problems, making downtime unheard of. That and Rubicon’s geographically redundant routing engine make downtime almost completely unheard of.

Rubicon’s proven telecommunications hardware includes PBXs, IP PBSs, and VoIP adapters and gateways from leading industry manufacturers. Customers can make use of these products unbundled, or bundled with Rubicon’s services. Premium hardware guarantees ultimate clarity and complete reliability.

Service and Support

Rubicon’s extensive and detailed FAQ should offer adequate solution to the rare problems customers may encounter. If this doesn’t do the trick, Rubicon offers support ticket and email support. The customer simply fills out a ticket or sends an email with the problem experienced, account information, and best time to be reached, and a Rubicon customer service rep will call back ASAP.

While based in New York, Rubicon also as a technical support office in Jakarta, Indonesia, to oversee and support its extensive Asian voice over Internet protocol service.

List of Features Available on Rubicon

Support: 24/7 Guarantee: No Residential Plan: Yes Small Business Plan: Yes 411 Service: Yes 911 Service: Limited

Call Return (*69): Available Call Waiting: Included Caller ID: Included Click-to-Call: Yes Fax Line (FoIP): Available International Calling: Yes

IP PBX Solution: Yes Keep Your Number: Not listed PC-to-PC Calling: Yes PC-to-Phone Calling: Yes Virtual Phone Numbers: 1 Included; additional at $5 each