Rogers Review
| 911 Service: | Yes |
| International Calling: | Yes |
| Guarantee: | No |
| Plans: | Residential, Business |
Rogers Communications is one of Canada’s largest communications companies. Started by “Canada’s Radio Hero,” E. S. “Ted” Rogers, Sr., a man largely responsible for popularizing radio, Rogers provides almost a million Canadians with high-tech, low cost, voice over Internet protocol service.
Rogers has been in business since the mid-20th century. Its supplies cable television, IP solutions, and traditional, wireless, and voice over internet phone solutions for a large portion of Canada.
Its history of telecommunications goes all the way back to 1925, when E. S. Rogers, Sr. invented the first alternating current radio tube. This allowed radios to be powered by ordinary household current, a key factor in its popularization. Rogers has been a key play in telecommunications since its early days.
Installation and Interface
Residential installation is easier than easy. Customers do nothing but contact Rogers and express desire to become part of the almost one million Canadians who already use Rogers’ VoIP service. No new hardware is needed. Rogers will switch an existing phone line to their internet protocol in 3-5 days, and can add a new line where none existed, in 5-10 days.
Rogers understands that each business, no matter how large or small, is a unique entity. Rogers works with each enterprise to provide custom solutions. Rogers works with a wide range of best-in-class communications vendors, such as Cisco and Nortel, to provide tailored solutions for each individual business.
Businesses can choose a wide range of scalable features, and can choose customer premise equipment or opt to have everything hosted by Rogers. Installation for businesses is currently free, and is always free for residential service.
Features
Rogers’ voice over internet protocol service offers a variety of features while respecting that customers may not have use for every feature. Instead of forcing customers to buy expensive packages, just to get one desire feature, Rogers handles features like call waiting and anonymous call rejection on a per-feature basis.
Rogers is the number one choice for Canadians who spend a lot of time talking to friends and family overseas. They offer unlimited dialing packages for Asia and Europe, each for under the cost of a second line. Seven countries are included in the Asia unlimited-calling package. The European plan has nineteen. Either plan is a sure way to save.
Rogers serves businesses of all sizes. Rogers works with companies of all sizes to determine individual needs. They provide unified messaging and video conferencing solutions for large, multi-office companies. Small businesses can take advantage of the kind of functionality previously only available to large enterprises.
Performance
Rogers partners with eleven carefully chosen specialty partners, such as Mitel, BCS Global, and WebTech wireless. Having a variety of specialized partners means all hardware, software, and administrative fields are run at 100 percent.
Rogers’ 88 years in the telecom industry ensure that not only can it deliver well, but also that it can be depended on for another 88 years, and beyond.
Service and Support
Not only does Rogers offers twenty-four-seven support to all of its residential and business customers, it also offers training for local network administrators and end users.
List of Features Available on Rogers
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Support: 24/7 Guarantee: No Residential Plan: Yes Small Business Plan: Yes 411 Service: Yes 911 Service: Yes |
Call Return (*69): Yes Call Waiting: Available Caller ID: Available Click-to-Call: No Fax Line (FoIP): Available International Calling: Yes |
IP PBX Solution: Yes Keep Your Number: Yes PC-to-PC Calling: N/A PC-to-Phone Calling: N/A Virtual Phone Numbers: Yes |
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