Quick Stats
911 Service:No
International Calling:Yes
Guarantee:No
Plans:Residential

VoIPCheap is a free VoIP program. This company strives to use the latest technology to provide their free service. In this case, free doesn’t mean that the service is not worthwhile. In fact, VoIPCheap has happy users all over the world.

VoIPCheap offers its interface through software. With this software it is possible to call friends and family all over the world. VoIPCheap also makes it easy to call other VoIPCheap users, which is a reason to get friends and family on board with the service.

VoIPCheap isn’t satisfied with just offering free or low prices, this company also actively negotiates better deals with suppliers in order to pass along the savings to their customers. The level of technology that VoIPCheap is able to use and offer free to customers is amazing to many in the industry.

Installation and Interface

In order to use VoIPCheap it is important to download the software onto one’s computer. This download can be found on the VoIPCheap website. There is also full documentation on how to install and start using the VoIPCheap service.

Additionally, VoIPCheap also offers a way for Macintosh and Linux computer users to download their softphone. There are many companies that do not take this segment of users into account, but VoIPCheap has not left these customers out.

After download, the user should click on the icon to start the installation process. There will be a screen to select a username and password as well. Each time one wants to make a phone call it is just a matter of clicking on the computer screen.

When starting the VoIPCheap service the user will find that there are different tabs for different functions on the softphone. There is a contacts tab, dial pad tab, and text box.

Features

One of the best VoIPCheap features is sending free text messages. In this day and age there are many people who enjoy sending a quick text message to friends and family instead of making a full phone call. VoIPCheap is perfect for this.

VoIPCheap does not offer services like E911 and is not a replacement for a regular phone line. In fact, some users will miss common features like voicemail and Caller ID. Despite the lack of these features, it is difficult to beat the service at the free price tag.

Performance

Sound quality is high due to the fact that VoIPCheap uses VoIP technology. This technology is known to have better call quality than standard copper wires. Even so, there are some user configurations that will produce poor quality. In order to avoid this it’s important to make sure one has a high quality microphone or IP phone solution. Sometimes the user might have to try several different methods before settling on the one that works best for him/her, as it is often a personal choice.

Service and Support

VoIPCheap offers service and support online. There is an online troubleshooting section that people should find offers a large variety of questions and answers. This is a free VoIP service so full phone support is not encouraged.

List of Features Available on VoIPCheap

Support: Online
Guarantee: No
Residential Plan: Yes
Small Business Plan: No
411 Service: No
911 Service: No
Call Return (*69): No
Call Waiting: No
Caller ID: No
Click-to-Call: Yes
Fax Line (FoIP): No
International Calling: Yes
IP PBX Solution: No
Keep Your Number: No
PC-to-PC Calling: Yes
PC-to-Phone Calling: Yes
Virtual Phone Numbers: No

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