Quick Stats
911 Service:Yes
International Calling:Yes
Guarantee:Not Specified
Plans:Residential, Business

The VoiceEclipse VoIP system can be considered a bright spot where many other companies are not. They maintain a low cost system that is easy to use yet full-featured. VoiceEclipse strives to make their system work for even those who are not very technologically inclined.

VoiceEclipse has a wide spread across the United States and can be found in 750 cities in 22 different states. There are many people in these states that take advantage of the VoiceEclipse VoiP.

Installation and Interface

Installation is easy using the information and equipment VoiceEclipse sends the customer upon sign up. Installation can be done using a standard telephone cable that plugs into the phone adaptor. Then, the Ethernet cable can be connected into the adaptor in order to hook up to the broadband system. Finally, the power cords must be plugged in.

When the customer is sure everything is plugged in correctly he/she can begin to make phone calls. Following the simple instructions that come with the VoiceEclipse package is more than enough to do a successful self-installation. If there are any questions that arise the VoiceEclipse help center is always available.

It is important for the customer to make sure that he/she has a high speed Internet connection there are some VoIP companies that support a dial-up speed, but VoiceEclipse does not. This high-speed connection should be higher than 256k.

Features

VoiceEclipse offers many features that one would find on with a standard telephone company. There are also many features that are exclusive to VoIP companies, and VoiceEclipse has made many of these a part of their package.

It is possible to keep one’s current phone number with VoiceEclipse. There are many people who might have an individual’s phone number and it would be a large hassle to try and inform everyone of the switch. VoiceEclipse makes this hassle free by transferring the number over for the customer.

Another great feature is exclusive to VoIP services. VeFax is a system that lets the customer receive faxes right to your e-mail account. When someone sends the customer a fax it will be transmitted into e-mail form. There are an abundance of other helpful phone features as well with VoiceEclipse.

Performance

VoiceEclipse is highly regarded for its high level of service and features. VoiceEclipse has even won the Editor’s Choice Award as well as the Best Value award from PC News Weekly. In a world where there are so many different VoIP companies to choose from that is no small feat. The full list of features and crystal clear sound perform very well for customers choosing the VoiceEclipse company.

Service and Support

VoiceEclipse offers full support for its customers. There are different support sections available on the website for customers to view if he/she has any questions that are commonly asked. These include service, installation, features, billing, troubleshooting, voicemail help, support documents and more.

If the customer’s questions are not answered on the website there are support e-mail addresses and telephone numbers for he/she to call.

List of Features Available on VoiceEclipse

Support: Available
Guarantee: Not Specified
Residential Plan: Yes
Small Business Plan: Yes
411 Service: Yes
911 Service: Yes		 Call Return (*69): Yes
Call Waiting: Included
Caller ID: Included
Click-to-Call: No
Fax Line (FoIP): Available
International Calling: Yes		 IP PBX Solution: Yes
Keep Your Number: Available
PC-to-PC Calling: No
PC-to-Phone Calling: No
Virtual Phone Numbers: Available

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