Quick Stats
911 Service:Included
International Calling:Yes
Guarantee:No
Plans:Business

Vocalocity PBX VoIP service is a favorite among micro enterprises. In fact, it’s the leading provider of voice over IP to small business with under 20 employees. Fortune 1000 service at small business prices is only one of the features that makes Vocalocity a small business solution leader.

With Vocalocity’s Internet Telephony magazine award as one of 2007′s best products, as well as two of its co-founders’ recent recognition as amount the top 20 VoIP influencers of the same year, it’s easy to understand why so many small enterprises turn to Vocalocity for their voice over IP long-distance solutions.

Installation and Interface

Can a PBX VoIP system really be easy enough to install in only fifteen minutes? Customer testimonials rant and rave about how easy Vocalocity is to install. Vocalocity’s web site even has a video demonstration of a 12 minute, 24 second installation.

Vocalocity supports Linksys, Polycom, and Aastra phones. PDF manuals, as well as an instructional video, can be easily found on Vocalocity’s web site. Vocalocity’s customer service, unique to the VoIP-to-small business industry, can quickly solve any unforeseen problems with installation.

The key to Vocalocity’s easy installation is in its remotely hosted “plug-and-play” PBX solution. The only equipment any office needs is a computer, a router, and a compatible phone. This does more than just give Vocalocity a reputation as one of the fasteest VoIP solutions to set up. The remotely hosted PBX system ensures that its small business clients will never spend one minute wrangling with on-premises hardware problems. Even better, it makes start-up a much more affordable option.

Features

The small-businessperson is often on the go, out of the office, wearing three or four different hats over the course of a day. Vocalocity lets the small businessperson take the powerful PBX voice over IP service around town, or out of state, with a cell phone.

The system doesn’t just forward calls. It allows PBX functions to be used directly from a mobile phone. With Vocalocity, the office can fit right in the palm of the hand.

Vocalocity also offers inexpensive, easy-to-use fax-via-email; web portal interface for local administrators; and a “conference bridge” that allows up to 30 individuals to conference at once.

Performance

What’s the key to Vocalocity’s top-notch quality and reliability? Its commitment to growing its own technology to meet its customers’ needs. Instead of buying off-the-shelf software, like many other voice companies, Vocalocity has spent more than $15 million developing technology to handle the specific needs of small and medium-size businesses.

Service and Support

Personal account managers are the key to Vocalocity’s excellent customer service. They are the first phone service company to assign each small business with personalized account manager to assist with all training and support needs. Small business owners will never again have to worry about “luck of the draw” tech support. Personalized managers provide for consistent, knowledgeable, and timely customer support.

List of Features Available on Vocalocity

Support: Yes
Guarantee: No
Residential Plan: No
Small Business Plan: Yes
411 Service: Included
911 Service: Included		 Call Return (*69):
Call Waiting: Included
Caller ID: Included
Click-to-Call: Yes
Fax Line (FoIP): Yes--use w/out machine
International Calling: Yes		 IP PBX Solution: Yes
Keep Your Number: Yes
PC-to-PC Calling: No
PC-to-Phone Calling: No
Virtual Phone Numbers: Available

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