Quick Stats
911 Service:Yes
International Calling:Yes
Guarantee:No
Plans:Residential, Business

Teliax considers itself “The Complete VoIP Service Solution.” This company covers everything from residential, business and whole sale to “pay as you go” systems. Many customers prefer one stop shopping and Teliax can be considered just that. Their website provides a vast array of services.

The company was built on a strong foundation of innovation and customer service. The technologists have always adopted open source solutions and built the nationwide system of POP access points to serve residences and businesses.

Installation and Interface

Teliax charges a monthly rate for residential and business account options. However, cell phones and land lines are no longer the masters of pay as you go. Teliax offers a pay as you go option which leaves room for creativity, downsizing, and expansion. Teliax is a global leader in their field and provides consistent service. Their network is multi-homed, fully redundant network that supplies numerous POPS across the US.

Sign up is simple with online forms. There are no contracts to sign because Teliax charges on a month by month basis. In order to get started with Teliax service, a customer will need to request the service and then choose the type of equipment that will suit them best. Teliax offers softphones, IP phones and PBX solutions.

Features

All network calls are free. Residential features include voicemail, call waiting, caller ID, and e911. These features are very competitive with other major residential phone plans, but they come with the added benefit of Teliax’s excellent service.

Business features include conference, voicemail, call hunting, toll free numbers and unlimited extensions. Toll free numbers can assist a business in maintaining customers by allowing them to call you worry free.

Pay as you go features can be chosen as a customer sees fit. There is no set monthly bill with pay as you go. A customer or business is simply charged for the minutes they use in any given month. If, for some reason, the service isn’t used in a particular month there is simply no bill. Pay as you go gives customers the flexibility to add features such as toll free numbers, PBX features, or local phone numbers from across the United States when they need them.

Performance

Teliax cares about their customers and does their best to provide excellent service. This is demonstrated in their provision of e911 service wherever it is available. This emergency service is quite different from land line emergency service and often difficult to obtain.

Service and Support

Teliax provides free support to all clients as well as free equipment configuration guides. However; there is a charge for configuring on the premise. Teliax charges by the hour whether someone is a customer or just want another existing system serviced. Teliax works remotely, so there won’t be a technician interrupting the office or a home.

Customers can just give them 24 hour notice if possible to set an appointment and they receive an estimate of the time necessary to resolve the problem. A technician will call and instruct customers on how to set up network access. Teliax technicians are knowledgeable of many types of equipment. They strive to get a company or individual up and running as quickly as possible.

List of Features Available on Teliax

Support: Via phone, business hours central time
Guarantee: No
Residential Plan: Yes
Small Business Plan: Yes
411 Service: Yes
911 Service: Yes		 Call Return (*69): Yes
Call Waiting: Yes
Caller ID: Yes
Click-to-Call: Yes
Fax Line (FoIP): Yes
International Calling: Yes		 IP PBX Solution: Yes
Keep Your Number: Yes
PC-to-PC Calling: Yes
PC-to-Phone Calling: Yes
Virtual Phone Numbers: Yes

Want to find the VoIP provider that's right for you?
Click here to find in-depth reviews and coupons for over 100 VoIP services »

Are you looking for a VoIP service provider? Try browsing our list of featured VoIP providers below...

Featured VoIP Providers