Teleblend is a unique VoIP solutions company. Instead of providing services from the ground up, Teleblend is in the process of taking over floundering companies. The have instituted a wonderful take over strategy with several other companies. Currently, they are using their time tested methods to provide former Sunrocket customers with VoIP service. They work hard to make sure that the transition is as smooth as possible.
Teleblend currently serves Sunrocket customers nationwide. In short Teleblend is assisting Sunrocket and its customers make the transition from no service to full service. This energetic company has plans to expand their services in the near future, and to offer a wide variety of choices to their customers.
Installation and Interface
Previous Sunrocket customers are in for a treat. Teleblend offers their services at a discount for the remaining of the customer's Sunrocket contract. There are no activation fees and no equipment to purchase since your current equipment is completely compatible. Customers will not have to pay start up costs either. Customers will receive unlimited calling within the United States. Teleblend provides a quick and easy transfer of your current number. People don't need to worry about changing numbers with all of their contacts.
Teleblend offers voicemail and provides how to guides to get customers started. They have an international calling plan with detailed pricing on their website. This growing company offers an enhanced emergency 911 service. Also free of charge, customers receive 2 directory assistance calls every month. There are no hidden fees for transfers or cancellations. Teleblend also offers the option of adding extra phone numbers.
Other features include call waiting, 3-way calling, caller ID, and call return.
As with all transitions Teleblend experienced some problems in the beginning of the takeover. However, they have gotten things ironed out and many customers have voiced their enthusiasm about the switch. Services like voice mail experienced down times. These problems have been addressed, and are now functioning properly.
Service and Support
Teleblend boasts of their desire to provide excellent customer service and support. They can be contacted from 7 am to 8 pm Mountain time by phone. They can also be contacted by e-mail. Customers may choose to fill out their online form which is a handy way to communicate when their FAQ page just isn't enough.