VoIP Now

Throughout its over half century as a publicly incorporated company, Shaw’s vision has remained the same, exceptional people providing exceptional services. Shaw entered the telecommunications industry in 1971, offering cable service in Sherwood Park, AB. It now serves over 3 million customers with its digital phone, internet, and broadband cable services.

Shaw’s internet service has been running at full speed ever since it was introduced in 1996. It launched VoIP digital phone service in 2005 to residents of Calgary, Edmonton, and Winnipeg, a service that has since expanded to most other areas of Canada.

Installation and Interface

Shaw’s voice over internet protocol service is completely compatible with current land line technology. Shaw takes care of the service switch, so that customers have zero worries about needing new phone sets, or buying expensive adapters or routers.

Shaw’s installation professionals will reconnect a customer’s home security system so that any needed signals travel over securely managed lines directly to any customer’s monitoring system. Shaw ensures the safety and well-being of its customers by providing a battery back-up, to supply reliable and complete alarm transmission.

Shaw digital voice phone accounts are manageable from a web interface. This web interface allows customers to change call forward settings, manage voicemail, and have voicemail messages delivered to their Shaw email account.

Features

Shaw communication is the perfect service for the security-conscious customer. Unlike most VoIP services, Shaw Digital Phone Traffic does not travel over the public Internet. Instead, traffic is carried over a secure and managed network, ensuring signals phone traffic has zero downtime, something critical in a security situation.

Digital phone service offers unlimited local and long-distance phone service throughout the U.S. and Canada. It also and includes 1,000 minute per month of international long-distance calling to 50 countries in South America, the U.K., Asia Pacific and South America.

Digital Phone Lite is the perfect service for customers who do not make extensive out-of-country calls but still want to enjoy the benefits of a low-cost, securely managed voice over Internet protocol phone service.

Performance

Other companies IP-based phone calls run the risk of dropped calls, poor sound quality, and even complete service outage. This is because most IP calls travel over unmanaged networks.

Not so with Shaw Digital Phone. It’s unique Managed IP Telephony technology is unique to the low-cost voice over internet protocol industry. Managed calls travel from Shaw’s secure, managed network and directly to the public telephone system. This eliminates the risk of dealing with unmanaged systems, ensuring consistent quality and service for all Shaw’s customers.

Service and Support

Shaw’s Online Customer Care interface is available twenty-four hours a day, seven days a week, every day of the year. This web-based service gives customers a secure access to view and pay the service bill, manage email accounts, and personal web space, and order new services from the convenience of home.

Shaw is so confident about its digital phone service, it offers a “Try it for 30 days on us,” no-risk guarantee. It’s service and support that make Shaw the number one choice for over 3 million Canadian residents.

List of Features Available on Shaw

Support: Online Guarantee: Yes--30 day Residential Plan: Yes Small Business Plan: No 411 Service: Yes 911 Service: Yes

Call Return (*69): Available Call Waiting: Included Caller ID: Included Click-to-Call: No Fax Line (FoIP): Available International Calling: Yes

IP PBX Solution: No Keep Your Number: Yes PC-to-PC Calling: No PC-to-Phone Calling: No Virtual Phone Numbers: Available