Quick Stats
911 Service:Yes
International Calling:Yes
Guarantee:No
Plans:Residential, Business

Customer satisfaction is Proximiti Communications’ first priority. In fact, the company was started to provide real choice to individuals and small- to medium-sized businesses. Proximiti delivers great rates, customized solutions, and award-winning customer care to business and residential customers alike.

Installation and Interface

Proximiti offers easy to use softphones with every plan. In addition, they offer home phone adapters, often free of charge, that make using their low-cost service a snap. Proximiti VoIP can even connect through Tivo/DirecTV without affecting it at all.

As an additional benefit, almost every business and residential customer can keep his or her old land line number, just so long as the voice over internet protocol service is not run through DSL.

Proximiti can work with small- and medium-sized companies to offer a full range of phones handsets and other business equipment custom tailored to each enterprise’s needs.

Features

Proximiti offers business phone service that is, on average, 40 percent lower-cost than standard phone service, in part because of the services flat-rate, unlimited local and long-distance plan. Small and medium enterprises have nothing to worry about with the switchover, all phone numbers can be kept in the transition.

Small businesses that want to look larger, and individuals that want to make themselves more easily (and inexpensively) available to friends and family, can opt for an extra virtual number in almost any city in America.

Customers can choose to keep the numbers private if needed. Proximiti’s wide-ranging, interconnected service also allows these virtual numbers to be listed in the white pages and to be found via directory assistance.

An individual end-user can manage his or her account, billing, voicemail, etc. through the Proximiti Center web and phone interface. The system is easy to use and requires no training, so each customer can use it on the first call. The phone version is fully voice-command compatible, which makes it easy and quick to use.

Other features include Notify Me, which alerts by email or cell phone each time a customer has a new voice mail, as well as Telemail, which allows a customer to send an email to an entire list with a single call. (Voice activation assures fingertips will stay intact).

Performance

Proximiti’s hosted PBX solution provides any company with maximum power, yet minimum maintenance. It also offers full disaster solution, in the instance of a power outage or natural disaster, all calls can either be handled by Proximiti call assistants or forwarded to each individual employee’s cell phone.

Proximiti uses its years of experience to provide the services all of its customers need. Its integrated applications can reduce communication budgets and help make business associates more productive. Its clear and reliable service helps deliver benefits communicating with business, partners, associates, customers and prospects.

Service and Support

The Proximiti website offers a FAQ, installation and home networking tips, and start-up and troubleshooting guides. The company also offers consistent support via email and a toll-free customer care line. In addition, a toll-free line is available anytime a customer needs remote access to his or her Proximiti administration center.

List of Features Available on Proximiti

Support: Yes
Guarantee: No
Residential Plan: Yes
Small Business Plan: Yes
411 Service: Yes
911 Service: Yes		 Call Return (*69): Included
Call Waiting: Included
Caller ID: Included
Click-to-Call: Available
Fax Line (FoIP): Included with most plans
International Calling: Yes		 IP PBX Solution: Yes
Keep Your Number: Yes
PC-to-PC Calling: Yes
PC-to-Phone Calling: Yes
Virtual Phone Numbers: Available

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