PCCall is a PC to Phone service, enabling anyone with a computer and Internet connection to call any telephone in the world. PCCall is a service provided by Iscom, a leading provider of enhanced telecommunication and VoIP services to businesses and consumers in over 200 countries. Iscom Inc., founded in August 1997, provides consumers and businesses worldwide with advanced communication solutions. Capitalizing on the latest and most advanced communication technologies including voice over IP and integrating the convenience and functionality of the World Wide Web, Iscom offers various services at both the enterprise and consumer levels. All of Iscom's services are centered around the ideals of fast customer service, real-time 24x7 account management, reliability, quality and security.
Installation and Interface
PCCall PC users with PC-based computers need to have a Pentium 75 Mhz PC or higher with 64 MB RAM or more. PCCall works with virtually all Windows environments and an Internet connection of 14.4 Kbps or greater (although 28.8 Kbps is strongly recommended). The PCCall Dialer is available for free once you register with the service. MAC users require a PowerPC601 80 Mhz or higher, PowerPC603 or 604 120 Mhz or higher. You also will need 16 MB RAM or higher, system 7.6.1 or later, and a 28,800 baud or faster modem if used with PPP. As with PC users, the PCCall Dialer is available for free once you register with the service. It takes from a few hours up to one full business day to process applications for PCCall services. PCCall verifies each application by hand, to ensure the security of your information and deny those fraudulent applications that may compromise the integrity of their secure system structure. PCCall has one of the lowest percent fraud of all businesses on the Internet. Once you are approved to download the software, the installation is quick and easy and you can begin to make calls immediately after making a sound check to verify that your mic and speakers are working properly.
PCCall is a PC to Phone service, designed to save you money by communicating over the Internet. Anyone with a basic computer and Internet connection can call virtually any regular telephone in the world, allowing up to 98 percent savings on long distance calls. New features of the service include an improved intuitive interface, superior call quality, NAT/firewall support, tunneling feature for secure, encrypted conversation, and account balance displayed within the dialer.
Limits to this service include the fact that calls must be made only from a computer and calls are limited to international mobile phones.
Users can experience "phone-like" quality when calling from their PC to a phone.
Service and Support
PCCall offers 24/7 online ticket service, and their online account service is meticulous. You can account for your previous calls, pay for calls, and online tutorials and FAQ. PCCall.com has one of the most liberal refund policies in the industry. At any time within 120 days of your last payment, you can request a refund of the unused portion of your payment less a minimal processing fee. However, if the refund request was a result of a PCCall network outage, the processing fee will be waived.