VoIP Now

Pacific LightNet is a Hawaiian based company offering both residential and business VoIP solutions statewide and internationally as well. The company offers many comprehensive packages that can meet the needs of companies with more than 100 employees all the way down to single family households. Pacific LightNet maintains a network of over 10,000 miles of fiber networks that link the six major Hawaiian islands together for reliable and consistent service. Although Pacific LightNet services the Hawaiian islands exclusively, subscribers can place calls internationally as well.

Installation and Interface

Getting started with Pacific LightNet is as simple as selecting what level of service a buyer needs for their business or residence. Depending on a customer’s needs, there are customized packages of services for small businesses of one to 25 employees, medium sized businesses of 25 to 50 employees and large businesses of 100 or more employees. Residential services are available for local calls only, for calls state-wide, for calls country-wide or internationally.

One of the best parts of Pacific LightNet’s VoIP packages is that customers can call as much as they want each month for one low rate. Plus all the “extra features” that other phone companies charge for are completely free with this service.

All Pacific LightNet VoIP services are routed through a standard telephone over an Internet broadband connection. Residential lines can be installed and set up by the customer, and Pacific LightNet has qualified technicians who can handle the installation of the more complex integrated business solutions.

Features

Pacific LightNet offers many competitive features on all of their packages and services. Residential customers experiencing lightening fast Broadband-based home phone service. The service includes free Caller ID, Voice Mail, Call Forwarding, Call Following and several other attractive features. Residential customers can customize their features packages from their home computers at anytime.

Business customers experience high quality voice service in a wide variety of options. Whether a business chooses lines, trunks, long distance or flat rate plans, they will receive the same type of service. Pacific LightNet also offers hosted PBX solutions that make it easy for any sized business to maintain a comprehensive telecommunications system no matter what their budget.

With hosted PBX, a business can have up to date technology without having to spend a lot on brand new equipment. It provides high quality phone services to multiple extensions along with features that will allow customers to run their businesses efficiently. The features included in standard hosted PBX packages are a standard IP phone included with service, Caller ID for each phone, outgoing Caller ID blocking, automatic recall/last call return, three-way calling, call transfer, call hold, call waiting and do not disturb.

Performance

Pacific LightNet promises accuracy, clarity and precision with all of their VoIP calling solutions. Whether they manage one or dozens of lines for an individual or business, there is never a sacrifice of quality. Their service allows customers to unleash the power of the Internet and take advantage of high speed call connection and service that stretches worldwide. This means that customers can feel confident handling their personal matters or business calls over the lines.

Service and Support

Pacific LightNet has professional installation for all comprehensive VoIP packages for businesses, and guided installation for home packages. Every package comes with 24/7 support 365 days out of the year so their customers are always in qualified hands.

List of Features Available on Pacific LightNet

Support: 24/7 Live support Guarantee: N/A Residential Plan: Yes Small Business Plan: Yes 411 Service: Yes 911 Service: Yes

Call Return (*69): Yes Call Waiting: Yes Caller ID: Yes Click-to-Call: Yes Fax Line (FoIP): Yes International Calling: Yes

IP PBX Solution: Yes Keep Your Number: Yes PC-to-PC Calling: No PC-to-Phone Calling: Yes Virtual Phone Numbers: Yes for Business