Quick Stats
911 Service:Included
International Calling:Yes
Guarantee:No
Plans:Business

New Global Telecom has the experience, connections, and practical know-how that can only come from being the largest VoIP wholesaler in the United States. With eight different specialized service affiliates, a proven track record, and support tailored to each new company it services, New Global is the obvious choices of VoIP wholesalers and resellers nationwide.

Installation and Interface

New Global Telecom provides a variety of installations and interfaces to service individual carrier needs. Eight specialized service affiliates insure that whatever interfaces are needed, from softphones with headsets to a wide variety of handsets and conferencing solutions, are installed quickly and professionally, allowing wholesalers and resellers to start earning revenues with minimal delay.

Features

New Global Telecom’s extensive private label support makes the technical end of things a snap for resellers, allowing them to do what they do best, sell. New Global takes care of billing, device monitoring, and tier 1.5 through tier 3 support.

The private label program allows companies to enter the market quickly, 30 days or fewer from sign-up. Resellers also benefit from strong margins and recurring revenues, with a bare minimum of upfront money and work-hour cost.

Wholesalers can take advantage of New Global Telecom’s incremental revenue generation to exploit new markets and market opportunities, retain existing customers, and increase average revenue per user, with products tailored to each wholesaler’s needs.

Wholesalers and resellers alike can feel confident knowing they are dealing with the largest and most stable VoIP solutions provider in the U.S.

Performance

New Global Telecom goes beyond standard PBX solutions with its unique Network Performance Platform. The NPP setup includes only standardized, proven LAN and WAN configurations, CPE configurations, and installation processes.

Combined with its core redundancy and fallover plans, as well as real-time traffic alarming and monitoring, these setup features combine with New Global’s experience with migrations and largest-in-the-U.S. wholesaler experience to provide end-use customers with the most predictable and consistent digital-quality VoIP service available.

Service and Support

New Global Telecom is a heavy hitter in the realm of customer support. NGT goes far beyond standard troubleshooting, diagnostic, and billing assistance by providing its wholesalers with customer support training. It assists both wholesalers and private label resellers not only marketing support and trains individual company marketing teams.

For private label resellers/rebranders, New Global also offers its online Channel Partner Resource Center. This Center can be accessed twenty-four hours a day, seven days a week. The Channel Partner Resource provides everything needed to launch VoIP service to user-end customers. Then the Center guides the new reseller through implementation, and beyond.

Wholesalers as well as private label resellers alike receive New Global Telecom’s proactive emails covering products, marketing, and support, keeping any company that uses New Global Telecom’s VoIP solutions three steps ahead of others in the field.

For general support, NGT operates a twenty-four hour, seven day a week voice and data Network Operations Center in Golden, CO.

List of Features Available on New Global Telecom

Support: Yes
Guarantee: No
Residential Plan: No
Small Business Plan: Yes
411 Service: Yes
911 Service: Included		 Call Return (*69): N/A
Call Waiting: Included
Caller ID: Included
Click-to-Call: Yes
Fax Line (FoIP): Fax-to-Email Included
International Calling: Yes		 IP PBX Solution: Yes
Keep Your Number: Yes
PC-to-PC Calling: Yes
PC-to-Phone Calling: Yes
Virtual Phone Numbers: Yes

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