Quick Stats
911 Service:Not Supported
International Calling:Yes
Guarantee:No
Plans:Residential, Business

ITP VoiP offers the convenience of a traditional phone line combined with the versatility of the internet. Offering calls to the US, Canada, and Puerto Rico for a low monthly rate, ITP is a convenient solution for those who no longer want to pay for land line telephones but still need a phone for residential or small business use. ITP offers many great options, such as an added fax line, toll-free numbers, and low international rates.

Installation and Interface

ITP offers a free VoiP adapter with each account. This adapter connects an existing telephone to the cable or DSL modem, allows customers to make calls using his/her own existing Internet connection. The easy setup allows customers to make the switch on your own, with no costly installation fees or service technicians in the home. The Internet and phone share a broadband connection, making it possible for customers to use both at the same time. Customer Service technicians are available 24/7 to help new customers with his/her installation and other needs.

Features

There are a variety of ITP plans available to meet the residential or home office needs. A family or company can choose the options and calling plan that work for them, and customize to suit their needs. Services available include: optional fax or e fax lines, toll free numbers, calling cards, and more. Customers can even add an international virtual number, allowing them to make international calls as if they were local.

A host of features also come standard with the plans, including call waiting, caller ID, voice mail, call forwarding, call transfer, and free in-network calling. Customers have the ability to keep their existing number or add a custom virtual number with the area code of your choice.

911 Service is not supported by ITP, however, and the terms and conditions clearly state that “You acknowledge and understand that the Service does NOT support traditional 911 or E911 access to emergency services.” Customers are able to call 911 from the phone, but in the case of a power outage or service suspension, the service is not available as it is with a traditional phone service or mobile service.

Performance

ITP provides quality service at low rates. Customers enjoy international calling, along with great extra features for their home or office. A variety of calling plans and features are available, allowing customers to customize their VoiP service to meet their individual needs without the burden of an annual contract.

Service and Support

Setup is as easy as plugging in a telephone, and support is available online or by phone if needed. The ITP website also has a detailed FAQ section that may help customers find the answers you need.

ITP offers a variety of plans, with the convenience of no annual fees. Customers can pick and choose features as they need them, adding a fax line or toll free number as needed. International calling rates are competitive; if a person frequently makes international calls, the virtual number feature is also available, allowing him/her to make international calls locally. Installation is quick and easy, and support is available by phone or via the Internet.

List of Features Available on ITP

Support: Available
Guarantee: No
Residential Plan: Yes
Small Business Plan: Yes
411 Service: Included
911 Service: Not Supported		 Call Return (*69): No
Call Waiting: Included
Caller ID: Included
Click-to-Call: No
Fax Line (FoIP): Available
International Calling: Yes		 IP PBX Solution: Yes
Keep Your Number: Available
PC-to-PC Calling: No
PC-to-Phone Calling: No
Virtual Phone Numbers: Available

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