iTalk BB is a part of iTalk Global Communications, Inc. The company is based out of China and also has a base in Vienna, Virginia USA. iTalk BB has been a leader in the international world of telecommunications. Part of the reason that iTalk BB is so successful is because it uses the best network and technology. Customers are able to enjoy very clear calls at rates that are much lower than other standard telephone companies. iTalk BB boasts that their rates are some of the very lowest in the industry and even beat out the lowest calling card rates. iTalk BB wants their customers to spread the success around. The company also offers referral incentives. If the customer enjoys the service he/she could potentially get their own for free by referring friends and family.
Installation and Interface
There are full installation instructions available at the iTalk BB website and also when the customer places his/her order. The first thing the user will need to do is plug the Ethernet cable into the LAN port. Then, the other end should be plugged into the LAN port of the router. The phone can then be connected, and a dial tone should be present. This is self-installation that is easy to do according to iTalk BB. There are different rules for calling depending on where the call is going. US calls must include "1" as the first number and International calls require 011 and the Country Code. The user's phone number is available upon product shipment so that he/she can also receive phone calls.
The iTalk BB service offers a lot of features. One of the most unique for US based users is having a China phone number. This can come in handy when making certain calls abroad or if one is planning on moving to China or a similar area. It is ideal for those with friends or family in China since the call will be a local one. There are a whole host of other features available as well. Some of these are 911 dialing, free calls to others on the iTalk BB network, three way calling, Voicemail, Caller ID, Call Waiting, and other standard features that customers have come to expect. There is also a phone number available form the users home state or in any state where he/she will frequently call. That decreases the long distance fees that might occur through each transaction.
iTalk BB users can expect high quality service. The VoIP system runs through the user's broadband Internet connection. This offers a clearer sound than is found with a standard telephone service. The available features also equal a great performance. VoIP users these days need many features and a lot of options. The iTalk BB service is especially beneficial to those who travel or will be moving because of the ability to choose one's number.
Service and Support
Users feel that they can trust iTalk BB because there is a 30-day trial period. There is no risk because there is a customer service number to cancel at anytime. Of course, with the support that's available and the great features there will be little reason to. There is also online and phone support available for questions that may arise while using the iTalk BB service.