VoIP Now

Insight is a company that is involved in many areas of technology. They provide cable, phone, and high speed Internet access in the Midwestern United States. This area of service and different technologies makes them an ideal choice for VoIP.

Though Insight is smaller than some of the other competing companies they are on a mission to serve their customers well. Insight is very focused on their community and doing things to help make it better.

Insight has won awards for being a great company with amazing service. This is a company that is in good standing with the industry and with customers alike.

Installation and Interface

Insight professionals will come and do an installation of their phone service. Many customers will choose to get the VoIP as it comes bundled with the Internet and cable TV at a discounted price.

The Insight professional will make sure that all wiring is in place so that the user can proceed with using his/her phone as he/she normally would. The professional will also train the user to make sure he/she knows exactly how the Insight system works.

Features

Insight offers a lot of features to compete with the larger companies. Many customers are making the switch because Insight allows him/her to keep the same phone number. This is a low hassle way to change to a new phone service. It can take a lot of work to get a new phone number, but there is no reason to worry about that with Insight.

In addition to that feature, Insight also allows the user to make an unlimited number of phone calls. It doesn’t matter whether it is local or long distance; it is all included in the monthly fee.

Insight also has the other common features like voice mail, caller ID, call waiting, and call forwarding. Customers who are used to using this will enjoy that they are included in the low package price.

Performance

Insight has a focus on providing quality and great performance. The company has an impressive fiber-optic network that is incredibly advanced. In fact, Insight claims that it is the most advanced in the world.

How well a company performs has a lot to do with the technology it is based around. Insight has surrounded themselves with high quality technology that gets passed along to the user. That means that his/her phone service will always be there when he/she needs it most.

Insight is different because it uses advanced Internet Protocol, or IP, in its technology. That means that the user gets a better sound quality at a lower price than he/she is used to.

Service and Support

If something does happen to go wrong with the performance there are crews on call to fix the problem. Insight puts a lot of emphasis on having a community atmosphere so these crews are likely to live near the user. Those in the Midwest are lucky to enjoy 24 hours a day, 7 days a week support. In addition, Insight offers and online knowledge-base and FAQs section.

List of Features Available on Insight

Support: 24/7 Guarantee: N/A Residential Plan: Yes Small Business Plan: Yes 411 Service: Yes 911 Service: Yes

Call Return (*69): Yes Call Waiting: Included Caller ID: Included Click-to-Call: No Fax Line (FoIP): Available International Calling: Yes

IP PBX Solution: Yes Keep Your Number: Yes PC-to-PC Calling: No PC-to-Phone Calling: No Virtual Phone Numbers: No