Igonet is a VoIP service that is easy to use and inexpensive for the user. The company's goal is to make it possible for anyone with high speed Internet access to use their same phone system effectively for a much cheaper cost. Igonet has researched best practices in the industry and strives to provide the customer with the best features for the lowest possible cost. After intensive study, Igonet has developed a system that works well for their company. Igonet works by routing the calls through one's Internet connection. On top of the ease of their phone system the company also includes many features and great customer service. This system of combines benefits and great customer service makes Igonet a very sought after company.
Installation and Interface
In order to install Igonet the user needs a broadband Internet connection. The system is so powerful that it needs a connection speed of at least 128 Kbps. If the user has dial-up they will need to upgrade because dial-up Internet is around 56 Kbps. Igonet has this requirement in place so that they are able to offer the best possible call quality. In addition to the Internet access Igonet users will also need an IP phone. A standard phone will not work with the Igonet company's system. If it is not possible for the user to secure an IP phone he/she will receive a VoIP adapter in order to use an existing phone. This adaptor will be included with the first order so that it is possible to get started using Igonet right away.
Igonet has many features that users enjoy having. Some of the features include caller ID, call rejection, repeat dial, music on hold, and blacklist. There are some companies that would require extra payment for the above and the following, but Igonet includes these features in their phone package. Users can enjoy caller ID, VoIP to go, Do Not Disturb, Find Me Follow Me, and International call blocking. If the customer needs even more features there is an option to upgrade to the additional options that are available through Igonet.
Igonet has many features that add to the company's call performance. Users are unlikely to find any features that are lacking. Customers will note that there is an excellent call quality due to Igonet's focus on broadband Internet rather than dial-up connections. The broadband phone service adaptor that Igonet provides means a new customer can get started using Igonet as soon as he/she receives it in the mail.
Service and Support
There are many different ways to reach the Igonet customer service. Their physical location in Florida is available for inquiring customers, as well as those who need to mail in information. Additionally, there is a local and a toll free number to call during regular customer service hours, which are posted on the Igonet website. If the user prefers to communicate through e-mail it is possible to do so via the provided e-mail address.