VoIP Now

Global Touch telecomm is unique among it’s competitiors since it offers fully integrated VoIP and Video over IP platforms. It’s aim is to be a main source for all VoIP related technology, including solutions for businesses and residents and prepaid plans as well. There are many competitive benefits with all three types of services.

Installation and Interface

Any one of Global Touch’s VoIP solutions can be installed very quickly. Even the most comprehensive business platforms can be customized, put together and installed within 30 days. Residential users receive a SIP phone or videophone, both of which are plug and play. Homeowners can keep their own number and they are automatically linked up with the VoIP network.

The hosted VoIP PBX solutions form Global Touch is set up entirely remotely. The entire VoIP system is handled remotely from Global Touch. Once a company picks their customized package, the network is built and can be installed within 30 days. Except for new phones, there is no need to upgrade equipment or servers on the company’s end.

Features

One of the most attractive features of the Global Touch system, whether residential or for business, is the voice mail system. All voicemail messages received on the systems are available in MP3 format. This means that a manager can forward a message from their supervisor to their team as easy as they can send an e-mail. Voicemail can be accessed from the Web, or from any type of phone (even including payphones).

The hosted PBX solution offers many options for businesses, no matter what their size. In addition to the aforementioned voicemail feature, Global Touch PBX can be managed entirely from a computer terminal. There is no need to upgrade hardware in order to change the system or add users. This makes it useful and cost-effective for growing businesses.

Performance

The core of the Global Touch system for both home and office is the Global Touch Softphone. This is a revolutionary computer application which allows customers to use telephone services from their computers. After the Softphone application is downloaded, the phone is registered with the VoIP system. The user is ready to make phone calls from their computer from any location that has wireless access.

Global Touch is also one of the only VoIP companies on the market today that offers T.38 fax support. This differs from what the competitors offer, since the Global Touch system is located in the company’s VoIP server instead of separately. This allows customers to transmit faxes 1.5 times faster than standard fax systems. There is also a higher level of reliability no matter the strength of the receiving network.

Service and Support

With a home office in Los Angeles, and branch offices in Texas, Illinois, Iowa, Florida and New York, Global Touch is able to connect with the vast majority of the United States. They sell to independent VoIP service reps who are able to help individuals and businesses get the VoIP services they are looking for.

List of Features Available on Global Touch

Support: Available Guarantee: Yes Residential Plan: Yes Small Business Plan: Yes 411 Service: Yes 911 Service: Yes

Call Return (*69): Yes Call Waiting: Yes Caller ID: Yes Click-to-Call: Yes Fax Line (FoIP): Yes International Calling: Yes

IP PBX Solution: Yes Keep Your Number: Yes PC-to-PC Calling: Yes PC-to-Phone Calling: Yes Virtual Phone Numbers: Yes