Quick Stats
911 Service:N/A
International Calling:Yes
Guarantee:N/A
Plans:Business

Glantel is an Irish phone company that strives to use the best in new technology and provide great customer service. Investors who wanted to pave the way for new technology started Glantel to be a leader in the industry. The company’s main focus is on businesses that wish to use VoIP for its telephony needs instead of systems that are outdated and expensive.

Glantel is a company that strives to keep up with the changing times. This includes providing a large cost savings for many of the same features companies are paying for now. Glantel uses the Basic Rate and Primary Rate ISDN lines to connect to the PBX for easy call routing.

Installation and Interface

The Glantel company will work with new users who need updated telephony service at a less expensive price. Glantel will design the network that will work best for the customer based on the client’s demonstrated needs.

Glantel’s engineers come after the consultation and install the equipment that is needed for installation. A great service that Glantel provides is staff training during this installation. That cuts down on support calls for the company and the user is able to understand how to use the equipment. This is a service that is very pleasing to busy business executives.

Beyond the initial service Glantel also monitors the equipment to be sure everything is working at all hours of the day, every day of the week. The end result should be a system that works seamlessly for everyone in the company.

Features

Glantel prides itself on the company’s innovative features. Employees are even able to work from remote locations for telecommuting purposes and can move their extension as they move around the office. This provides a lot of flexibility for the user’s employees and is a way to keep up with the increasing needs of those who cannot be tied down to his/her desk.

Glantel also allows for integration with existing computer applications. That means that address information, calendars and e-mail accounts can easily be transferred over. The telephony system is very advanced to meet the needs that businesses have.

There are IP desktop handsets, no need for PBX, and no basic rate ISDN lines. Everything is done through the user’s Internet connection. Glantel strives to make sure the company’s customers are happy.

Performance

Glantel offers performance guarantees and monitors the service 365 days a year, 7 days a week, 24 hours a day. This creates a feeling of security for those ever-important phone calls. The system offers the user a chance to upgrade his/her outdated and clunky software and to use the advanced VoIP system instead. This creates a large cost savings for performance that is just as good or better than the previous system.

Service and Support

There is helpdesk support available online. This helpdesk is always available to customers no matter what day of the week or hour it is. Beyond the helpdesk the user and can e-mail at any time or call the office phone number during business hours.

List of Features Available on Glantel

Support: Available
Guarantee: N/A
Residential Plan: No
Small Business Plan: Yes
411 Service: N/A
911 Service: N/A		 Call Return (*69): N/A
Call Waiting: Available
Caller ID: Included
Click-to-Call: N/A
Fax Line (FoIP): Available
International Calling: Yes		 IP PBX Solution: Yes
Keep Your Number: N/A
PC-to-PC Calling: No
PC-to-Phone Calling: No
Virtual Phone Numbers: Yes

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