VoIP Now

E.T. Communications is a VoIP service provider that caters to residential customers and businesses alike. They have Strategic Telecom Industry Agreements, which allows E.T. communications to offer the best services possible.

The company is focused in the Midwest Ohio Valley region but is represented all over the United States. E.T. Communications is certainly not new to telecommunications, they have a history that dates back over 100 years. As a company that has seen it all E.T. is able to offer the very best in VoIP.

E.T. Communications also realizes that the needs of their customer are changing day by day. This is a rapid-paced world of technology that is previously unmatched. E.T. wants to stay abreast of these changes and provide the very best assistance and equipment possible.

Installation and Interface

For residents and smaller business customers, little equipment is needed to start with VoIP service. E.T. recommends that the customer have an Internet connection, adaptor, and phone. The adaptors are meant so that one doesn’t have to run out and buy all new telephones.

For bigger customers that require it, there is PBX installation available as well. This is a special case so a direct price quotation is frequently needed from a customer service representative. Generally, E.T Communications VoIP service will require a self-install.

All that is needed to start the self-install is to turn off all of the power. This also means the power of the modem needs to be off. Next, the WAN port must be connected on the phone, followed by the PC port. Then, everything can be turned on and the phone system tested. That is about as basic as it gets for VoIP installation.

Features

One of the best features of E.T. Communications VoIP service is the ability to eliminate the need for a traditional phone company. To start, this VoIP includes unlimited local calling, low cost international calling, and even features other companies charge a fee for.

There are flat rate plans that are wonderful for those who constantly need to keep in touch with someone on the phone. This flat rate even includes free calls to other E.T. Communications subscribers. It is also possible to track every detail on the easy to use website interface.

There is one great feature that travelers especially will love. The customer can take his/her adapter with him/her and plug it in anywhere to receive calls at the same number. This is a must for those who don’t like the hassle of trying to inform everyone of a new number just for a vacation trip.

Performance

E.T. Communications has been in business for long enough to know that telephone performance needs to be of the highest possible quality. If it is not there are likely to be a large backlash against the company. Thankfully, E.T. Communications VoIP is very well respected amongst the customers as being of the highest quality. The top of the line-advanced technology lends itself well to E.T. Communications’ efforts.

Service and Support

E.T. Communications offers a lot of support through its website. There is an online frequently asked questions section that has done very well to assist customers. There is even an option to submit one through the website.

There is a customer care and support line given on the E.T. Communications website, though this does not specify hours of operation. Customers are encouraged to call even so due to the company’s declared dedication to customer service.

List of Features Available on E.T. Communications

Support: Available Guarantee: N/A Residential Plan: Yes Small Business Plan: Yes 411 Service: N/A 911 Service: Included

Call Return (*69): N/A Call Waiting: Included Caller ID: Included Click-to-Call: No Fax Line (FoIP): N/A International Calling: Yes

IP PBX Solution: Yes Keep Your Number: Available PC-to-PC Calling: No PC-to-Phone Calling: No Virtual Phone Numbers: Available