VoIP Now

Covad is already one of the nation’s largest broadband networks. The ClearEdge Pro VoIP solution can increase employee productivity and create a smooth operating process all the way around. Cost effectiveness is built in all around the system, which makes choosing Covad ideal.

Covad is focused on making businesses better than ever. The company offers business level solutions for even the largest of companies. The goal is to make running a business easier with cost efficient and time saving features.

Covad is truly a leader of the latest technology as their user-friendly interface makes their service a no-brainer for many companies. A web-based management system is a particularly alluring feature that Covad offers.

Installation and Interface

Covad has different VoIP installation solutions for every type of business customer. Some prefer to keep their existing PBX or KTS equipment and phones. In that case, the Covad Integrated Access Plan is recommended. Of course, there is full documentation and support on this integration.

Others prefer an overhaul of the calling system. Those customers should choose the Covad ClearEdge Pro solution. This option offers a full-featured VoIP solution that Covad puts together gives management options to the customer. This management interface is done online for the whole company and for individual employees.

Features

Covad VoIP offers many features including integrated local and long distance communications for businesses. This can be conveniently managed and tailored to the needs of the individual company. One can keep the existing PBX or opt for Covad to change the entire phone system over to ClearEdge.

Many of the Covad features are simply outstanding business solutions. One is Find Me/Follow me, which will assign calls to a certain employee no matter where they are. There is also Click-to-Call speed dial, Visual Voicemail, FaxMail, and more.

The Covad Dashboard is another great feature that companies put to good use. It gives the business the capability to manage its entire communication system. This can be accessed through a standard web browser.

Performance

Covad has great performance due to its revolutionary technology. The business features make for a seamless approach to the day-to-day tasks that each company will experience. In the long run, this will save a lot of time, money, and headaches for the company.

The specialization and management capabilities put Covad a bit ahead of their competition. Companies that like a hands-on approach to the way their communications system is run will love Covad. There is also seamless transition from the old system the company was using to the new. There is also great continuity and performance of the system overall.

Service and Support

Covad knows how devastating it can be for a company to have even a little bit of downtime. Covad is available 24 hours a day 7 days a week to make sure that all of their customers are up and functioning. There is clear web documentation and a web based management interface to make this one of the easiest and most well supported VoIP solutions for businesses.

List of Features Available on Covad

Support: Free 24/7 Guarantee: N/A Residential Plan: No Small Business Plan: Yes 411 Service: Online 911 Service: Included

Call Return (*69): Yes Call Waiting: Included Caller ID: Included Click-to-Call: Yes Fax Line (FoIP): Included International Calling: Yes

IP PBX Solution: Yes Keep Your Number: Available PC-to-PC Calling: Yes PC-to-Phone Calling: Yes Virtual Phone Numbers: No