VoIP Now

CommX offers a little something different than other VoIP companies. Instead of offering the same service to residents and business, CommX understands that businesses need a leg up on the competition in order to get ahead.

For that reason, CommX offers QoS (Quality of Service) standards. This means that companies will not be subject to things like bandwidth fluctuations. There is no echo, delay, line noise, or other bumps in the VoIP service that CommX offers.

CommX is a full service solution for businesses that will cut down on costs and make day to day operations easier for all involved.

Installation and Interface

CommX offers full installation that works with Hosted PBX, Business Trunking, Business Line dial tone and overlay for those who prefer a wireless service.

The QoS (Quality of Service) parameters are set in place to make sure that all voice communications are crystal clear and better than expected with any service chosen. There should be no hiccups in service even when communications are at an all time high, and CommX works to make that happen.

There are different interface options according to the needs of the business including Gateway services, and additional business features such as Auto Attendant, My Reception, Hunt Groups, and Time Scheduling.

Features

There are many different business oriented features available with CommX. These depend on the plan selected for the business, but are generally all-inclusive. Depending on the installation and interface package that is selected the business can enjoy Auto Attendant, My Reception, Hunt Groups, and Time Scheduling. These features make CommX a winning solution for business as these features are not available with many other VoIP companies, even those that tailor to businesses.

Other features include music on hold, the ability to span physical locations, inventory reporting, call intercept, calling plans, and call park. There are also standard features available with a CommX VoIP plan.

Performance

CommX guarantees great call quality. The company stresses QoS (Quality of Service) that goes above and beyond the offerings of other companies. Performance is CommX’s number one goal for their business customers. The call quality is crystal clear because of the integration of service with existing structures and the ability to tailor service to individual needs.

The many included features means that the business consumer will have an all in one package that will ensure that he/she will be providing great communication for employees and their customers.

Service and Support

There is a FAQs section available on the CommX website where businesses can find answers to the most basic questions. For more complicated matters that aren’t as pressing there is e-mail support available. Tampa Bay Florida area customers can call the service number that is available to them. Since there is such a focus on business, CommX will ensure that support is available.

List of Features Available on CommX

Support: Available Guarantee: N/A Residential Plan: No Small Business Plan: Yes 411 Service: N/A 911 Service: N/A

Call Return (*69): N/A Call Waiting: Included Caller ID: Included Click-to-Call: No Fax Line (FoIP): N/A International Calling: Yes

IP PBX Solution: Yes Keep Your Number: Available PC-to-PC Calling: No PC-to-Phone Calling: No Virtual Phone Numbers: No