Broadwing is another multi-faceted communications company that offers services like audio conferencing, dedicated Internet access and managed security. Broadwing also provides secure and high-quality VoIP solutions for growing businesses. Only available in certain areas of the United States, businesses may wish to verify if they are eligible for service before seriously considering Broadwing as their VoIP provider.
Installation and Interface
This provider offers installation guarantees to their customers, which may put the minds of business owners at ease. Not only does Broadwing aim to meet all installation appointments on time, trained technicians will quickly and efficiently get systems going. Customers should be very satisfied by this service, as well as the user-friendly VoIP application platform.
Broadwing offers advanced VoIP applications, including hosted PBX, mobile PBX, IP Centrex, business trunking and more. The accompanying multimedia features are plentiful and flexible for growing businesses. Of course, there are also basic features like voicemail, caller ID, call waiting, call forwarding, etc. Broadwing offers everything an office environment would need.
The performance of Broadwing's hardware and peripherals is impressive and award-winning. Using Cisco and BroadSoft equipment, the company offers clear call quality, scalability and reliability. The system's state-of-the-art dynamic bandwidth allocation cuts costs as well as improves call quality. Hosted PBX services should be very simple for small and medium-size businesses to maintain, as well.
Service and Support
Broadwing lends excellent support to its users, which explains why the company has hosted VoIP for so many high-profile customers. These customers include MCI, BellSouth, XO Communications and more. Customers may contact trained customer service representatives via a toll-free number or email. Overall, the company offers many communications solutions for businesses, as well as reliable service and support.