VoIP Now

Arena One touts itself as a “big business telecom for the small business” and they seem to deliver on that claim. The company offers VoIP services, as well as Web hosting, making it a one-stop shop for many small to mid-size business communications.

Installation and Interface

Installation is performed by a licensed technician who represents the company, making the process very simple for customers. First, a T1 line will be delivered and installed, which will offer superior broadband connection for businesses. This T1 line will be connected to an on-site router, which is also connected to the customer’s various computers. From there, state-of-the-art VoIP phones will be provided for every employee.

Features

Arena One offers many Internet and VoIP features, including email, spam blocking, virus protection, business class IP phones, extension dialing, voicemail, caller ID, call waiting, call transfer, simultaneous ring, call logs, hold music, online account management and more. As far as features are concerned, Arena One users will have all the accommodations a business owner needs.

Performance

The company offers one of the best performance records in the VoIP industry. With a T1 line, customers will have superior high-speed access with maximum reliability. The router used by customers is made by Cisco, one of the leading manufacturers of VoIP hardware. The sound quality of the calls is excellent, as well.

Service and Support

Arena One customer support representatives are available 24 hours a day via a toll-free number and through email correspondence. It is very easy to access a helpful support staff. An added bonus of calling Arena One is that they also use their own VoIP service. So, if you want to know just how crystal clear the calls are, call to speak with one of their representatives.

List of Features Available on Arena One

Support: Free 24/7 Guarantee: N/A Residential Plan: No Small Business Plan: Yes 411 Service: Yes 911 Service: Yes

Call Return (*69): Yes Call Waiting: Yes Caller ID: Included Click-to-Call: No Fax Line (FoIP): Included International Calling: Yes

IP PBX Solution: No Keep Your Number: Available PC-to-PC Calling: No PC-to-Phone Calling: No Virtual Phone Numbers: No