Quick Stats
911 Service:Yes
International Calling:Yes
Guarantee:N/A
Plans:Business

Aptela specializes in small business communications. The company offers an affordable solution for smaller companies that wish to have high-end IP phone capabilities. With Aptela, a company can completely replace its traditional landline system without spending a fortune. Even cell phones can be replaced with wireless VoIP from Aptela.

Installation and Interface

With Aptela, installation is simple and user-friendly. A basic VoIP account is accompanied with “plug-and-play” hardware, meaning that even technical novices can have their VoIP up and running in minutes. Alternatively, companies can opt for a full business phone system, which is a hosted PBX service. Third-party hosting of a PBX means no expensive hardware and no maintenance within the office.

Features

This provider offers countless features and they are all available for no additional charge. Among the many features are caller ID, call waiting, call forwarding, call hold, 3-way calling, redial, speed dial, do not disturb, “find me” mobility, extension dialing, call privacy, call screening, call announcement, call flipping between desk and mobile phones, and more. Aptela is one of the few VoIP providers that offer all of their advanced features for free.

Performance

The performance of Aptela’s VoIP system is outstanding. Not only is the call quality clear, both hosted and non-hosted equipment should be a breeze for small businesses to handle. Aptela is one of the most professional VoIP providers in operation, as far as service, support and performance is concerned. For that reason, they are a customer favorite in the corporate world.

Service and Support

Perhaps one of the best aspects of Aptela’s service (besides low prices and countless features) is the phenomenal customer service support. A toll-free number will give customers access to a VoIP specialist, not just a random operator. Also, specialists are reachable via email. For demonstrations on how to use their system, look to the company’s official Web site for free, streaming videos.

List of Features Available on Aptela

Support: Free Online
Guarantee: N/A
Residential Plan: No
Small Business Plan: Yes
411 Service: Yes
911 Service: Yes		 Call Return (*69): No
Call Waiting: Yes
Caller ID: Included
Click-to-Call: Yes
Fax Line (FoIP): Included
International Calling: Yes		 IP PBX Solution: Yes
Keep Your Number: Available
PC-to-PC Calling: Yes
PC-to-Phone Calling: Yes
Virtual Phone Numbers: No

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