Quick Stats
911 Service:Included
International Calling:Yes
Guarantee:30-day money back
Plans:Residential, Business

Acanac is a multi-faceted communications company that offers reliable Web hosting, as well as VoIP for both residential and business purposes. Acanac offers inexpensive, flexible plans for those in the US and Canada, making it one of the most highly sought-after VoIP providers.

Installation and Interface

The installation is very simple for Acanac services. Upon ordering, a customer will receive a VoIP router in the mail. Phones are plugged into the router, as well as an Internet connection from the user’s computer. This is what is known as “plug and play” technology. It is fast, simple and extremely user-friendly.

Features

Acanac offers many desirable features with all of their hosting plans, all available at no addition charge. These features include a VoIP soft phone, voicemail, caller ID, call waiting, call forwarding, 3-way-calling, call return, forward on busy, call hunt, do not disturb and detail records. Perhaps the most important feature offered by Acanac, however, is the free long distance within the US and Canada.

Performance

Users have consistently rated Acanac’s performance very highly. The call quality is clear, packages are downloaded and uploaded quickly, and the hardware provided by the company is easy to install and maintain. Problems with the system’s performance have been few and far between.

Service and Support

This is probably the area where Acanac needs to improve the most. Support is offered via a contact form on the company’s Web site, as well as a phone number that operates during odd hours. Many people require phone support during all hours of the day, so a 24-hour support team would be advisable for this company.

List of Features Available on Acanac

Support: Free 24/7
Guarantee: 30-day money back
Residential Plan: Yes
Small Business Plan: Yes
411 Service: No
911 Service: Included		 Call Return (*69): Included
Call Waiting: Included
Caller ID: Included
Click-to-Call: No
Fax Line (FoIP): Included
International Calling: Yes		 IP PBX Solution: No
Keep Your Number: Available
PC-to-PC Calling: No
PC-to-Phone Calling: No
Virtual Phone Numbers: Available

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