As if VoIP wasn't expedient enough, the Click-to-Call feature will allow you to dial someone's number with a simple click of a button. Yes, it's the VoIP version of "speed dialing," though it is possibly even more convenient than that. If you have certain people that you are used to calling on a regular basis, the Click-to-Call feature will allow you to do so quickly and with ease.
How it Works
The Click-to-Call feature will work with a desktop application, such as Microsoft Outlook. When you first set up your Click-to-Call service, you will program all of the phone numbers that you call frequently. Once you have programmed your numbers into your application, you will simply have to click on a number, which is essentially hyperlinked for your VoIP phone. Your phone will be the first to ring once you click on a number. When you pick up your phone, then the number you dialed will ring.
What You'll Need
For the Click-to-Call feature to work, you will need to be signed on with a VoIP provider that offers the service. One that is in place and you are able to use VoIP, you will need to download a Click-to-Call program to your computer. It is a very simple feature to install and use.
All Click-to-Call features from various providers work in a similar fashion. Some companies, such as Vonage, include this feature with a standard service package. So, you may be able to use this handy feature without paying any additional fees. Some Web sites are beginning to offer a hyperlink for VoIP customer service. This is also a Click-to-Call feature, enabling you to click on the hyperlink (which automatically dials a number) and connect with a customer service representative via your VoIP phone. As VoIP becomes more prevalent in the mainstream, you will probably see this option on more sites.