VoIP Caller ID is a feature that allows users to identify incoming callers by phone number and sometimes name. This feature is not unlike the caller ID application that is available from traditional phone companies. However, VoIP caller ID is more likely to show just a number, not a name.
How it Works
A caller's identification is detected on a VoIP phone when the incoming caller's IP address is verified. This information is programmed by the incoming caller's service provider. However, it is possible for some callers to hide their identification when placing outgoing calls. This can be done by entering a special code before a phone number. This code differs according to a caller's location and service. VoIP providers often program their customer's Caller ID information to include a phone number and not a name. If you are receiving a phone call and the Caller ID lists only a phone number, you can sometimes identify a person's name by using a reverse phone directory. There are several available online and they are free of charge.
What You'll Need
Most, if not all, VoIP providers offer the Caller ID feature to their customers. However, this feature is not always available for free with a standard service package. If you wish to identify incoming VoIP callers, you should check with your provider to see if this service is available. The Caller ID feature is important to many people, as SPIT (Spam Over Internet Telephony) is expected to increase as VoIP becomes mainstream. In addition to signing up for the Caller ID feature, you will need to make sure that your hardware is wired properly to receive the information. You may need an updated VoIP phone, a Caller ID box or Caller ID software. Since each customer may require something different, you should confer with your service provider to make sure you are capable of receiving Caller ID information. Types Offered There are many different Caller ID systems in place all over the world. However, you will only need to concern yourself with the Caller ID feature offered by your VoIP provider. This will be either a basic feature, included with your service, or a subscription service. Your provider will help you to properly configure your computer and phone to receive Caller ID information.