VoIP Now

Cypress Communications specializes in business communications. Cypress is a leading VoIP communications provider for 29 of the largest markets in the United States. The company has a commitment to quality and to helping businesses thrive.

This is not just a fly-by-night operation either. Cypress Communications has been around in one form or another for over 20 years. Managed communications is the Cypress specialty for both large and small businesses. A small sampling of the features includes unlimited calling, business Internet connectivity, firewalls, security, and video conferencing. The company also has a sense of humor that is both professional and enlightening.

Installation and Interface

The Cypress Communications’ secure network foundation is based in C4 IP. C4 IP uses the best of the best for hosted VoIP services. This system packs some seriously advanced features that businesses need to catapult themselves ahead of the competition. This is a hosted installation system that can be easily installed and integrated to meet the customer’s needs. There is also the option for IP PBX integration as well. Installation is dependent on meeting with an employee representative to determine the best service options and what is best for the customer.

Features

Cypress Communications boasts of their excellent hosted C4 IP VoIP service. There are basic business tools like intercom, call transfer, hold, and account codes. In addition to this are click to dial features that are integrated with Microsoft.

Since Cypress is heavily focused on the business aspect of things there are many more features that are great for businesses. Standard calling features are included as well such as call waiting and 3-way calling.

What will excite many customers is the call management, presence information, file sharing, and Find Me/ Follow Me features. This means that telecommunications is incredibly doable for every business. If an employee needs to work from his/her home the person can receive and send calls from his/her work phone number.

In-office collaboration is impressive as well with Cypress Communications. The interface allows the employer or project manager to see where everyone is and what he or she is doing on their telephone. That makes figuring out who is available a lot easier.

Performance

Cypress Communications offers a lot of performance value for their clients. There is a lot of attention paid by Cypress to make sure they have the best available technology. The advanced VoIP calling features place users ahead of the game as far as telephone communications. Daily business tasks are made impressively easy with all of the different performance features that are available.

Service and Support

Cypress Communications receives high marks for their customer service. This company puts their reputation on the line so that the customer doesn’t lose theirs. Cypress manages the phones, dial tone, and entire VoIP system. The service team is available at all hours, any day of the week. In addition to the customer being able to easily contact Cypress, the company is always monitoring the entire network and paying attention to the smallest of details.

List of Features Available on Cypress Communications

Support: Free 24/7 Guarantee: N/A Residential Plan: No Small Business Plan: Yes 411 Service: N/A 911 Service: N/A

Call Return (*69): Yes Call Waiting: Included Caller ID: Included Click-to-Call: Yes Fax Line (FoIP): Included International Calling: Yes

IP PBX Solution: Yes Keep Your Number: Available PC-to-PC Calling: No PC-to-Phone Calling: No Virtual Phone Numbers: Available